Susan L. Farrell, Author

Tag: Assertive

Assertiveness (2), Relationships

The attached video is an excerpt from a very condensed presentation on assertiveness.  The title of the presentation is The 3 R’s of Assertiveness.  (An alternative title is Don’t Act

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Under-promise and Over-deliver

Scotty (Video) Do you remember Scotty from the original Star Trek series?  Scotty developed the reputation of a miracle-worker.  His secret was that he consistently under-promised and over-delivered.  (Alright, he

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Cougars

Cougars (Video) This blog provides the background information to the attached video clip.  The clip is from an assertiveness presentation I did for The Business Building Academy. In my presentation

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Lessons Learned

Lessons Learned (Video) This blog is different from the ones I have done in the past in that it “sets the stage” for the accompanying video rather than containing similar

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The 3 R’s of Assertiveness

A simple method to consistently be assertive (not passive or aggressive) is to use the 3 R’s.  Relationships, Rights, Respect. We are all involved in professional and personal relationships. Within

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