Susan L. Farrell, Author

Tag: Respect

Under-promise and Over-deliver

Scotty (Video) Do you remember Scotty from the original Star Trek series?  Scotty developed the reputation of a miracle-worker.  His secret was that he consistently under-promised and over-delivered.  (Alright, he

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Keep Your Word

Keep Your Word (Video) It is imperative that we keep our word, no matter what. When we keep our word, people learn that they can trust us.  When we do

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Dress to Connect

Dress to Connect (Video) There is always information about how to dress for different situations.  Some of us spend a great deal of time thinking about how we should dress

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Cougars

Cougars (Video) This blog provides the background information to the attached video clip.  The clip is from an assertiveness presentation I did for The Business Building Academy. In my presentation

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Lessons Learned

Lessons Learned (Video) This blog is different from the ones I have done in the past in that it “sets the stage” for the accompanying video rather than containing similar

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The 3 R’s of Assertiveness

A simple method to consistently be assertive (not passive or aggressive) is to use the 3 R’s.  Relationships, Rights, Respect. We are all involved in professional and personal relationships. Within

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Rights and Responsibilities

Rights and Responsibilities (Video) We all have rights.  With these rights, however, come responsibilities. For example, we have the right to our opinion.  We have the right to voice our

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